Are you looking to join a fast-paced E-commerce brand and drive solid growth? We are seeking a dynamic CRM professional to lead our customer retention strategies and boost engagement. This is a brilliant opportunity to manage end-to-end lifecycle journeys and make a real impact on our digital footprint.
Roles & Responsibilities:
Managing and executing high-impact WhatsApp, Push, SMS, and Email marketing campaigns.
Designing and optimizing automated customer lifecycle and retention journeys.
Analyzing campaign performance data to drive actionable insights and improve ROI.
Collaborating with cross-functional teams to enhance customer engagement and brand loyalty.
Requirements:
Minimum 2+ years of core experience in CRM and Retention roles.
Mandatory hands-on expertise with CleverTap platform.
Proven track record in managing multi-channel communication strategies.
Strong analytical mindset with a background in the E-commerce industry.
Perks & Benefits:
Opportunity to work with a trending E-commerce startup.
Professional growth in a data-driven marketing environment.
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