Customer Relationship Executive (CRE)

Join Helpgini as a Customer Relations Executive to bridge the gap between technical expertise and client satisfaction. This role is perfect for those with a background in Electronics who want to excel in tender management and back-office coordination within a professional industrial setting.

• Handling customer inquiries via emails and calls with professional follow-up. Reading and analyzing government or private tenders to assist in bid preparation and submission. Preparing detailed quotations and essential technical documents like product datasheets. Supporting overall back-office coordination and maintaining accurate documentation. Managing client communication in English to ensure smooth business relationships. Occasional travel to the Roorkee Headquarters for training or project requirements (1–3 weeks if needed).

• Diploma in Electronics is mandatory for this technical relationship role. Minimum 2+ years of relevant experience in customer relations or back-office support. Excellent command over spoken and written English for formal client interactions. Basic understanding of technical documentation and the ability to handle bid processes. Willingness to work from the office 6 days a week (9:30 AM to 6:30 PM).

• Stable full-time career with a permanent job contract. Attractive monthly salary of up to ₹20,000. Opportunity to gain experience in both the technical electronics sector and business development. Professional working environment in a key industrial area.

Please note that occasional travel to the Roorkee HQ is a requirement of this position.