CRM
IndiaMart
Sales Coordination
MS Office
Lead Management
English Communication
Customer Relationship Management
📍 Location: Kolkata, WB
Industry: Manufacturing
Job Type: Full Time
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Job Summary:
Join a leading Earthmoving machine manufacturer as a CRE to manage leads, coordinate with warehouses, and drive sales through effective CRM management.
Roles & Responsibilities:
Handle incoming leads from the company website, IndiaMart, and various social media platforms.
Understand customer requirements and prepare professional quotations within the CRM system.
Coordinate with the warehouse team to verify product availability and stock status.
Communicate product details, quotations, and order updates via WhatsApp and Email.
Maintain accurate records of all quotations, invoices, and customer interactions.
Follow up with prospects and existing clients to ensure conversion and satisfaction.
Provide dispatch updates and collect customer feedback after delivery.
Achieve assigned monthly sales targets.
Requirements:
Basic computer knowledge and proficiency in MS Office tools.
Familiarity with CRM tools is a significant advantage.
Strong English communication skills (verbal and written).
Ability to multitask and coordinate effectively between departments.
Prior experience in sales coordination or customer relations is preferred.
Perks & Benefits:
Salary up to 20,000 INR per month.
Performance-based incentives and bonuses.
Opportunity to work with a leading manufacturing organization.
Company Name: Universal Consultant & Management Services
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