Customer Support - International Voice Process

Join our elite Contact Center team to handle international client interactions and deliver top-tier customer service. We are seeking dynamic professionals with BPO experience who are ready to take their career to the next level with significant salary hikes.

• Manage inbound and outbound calls from international customers with high professionalism.
• Resolve complex customer queries and complaints effectively to ensure satisfaction.
• Maintain accurate documentation of call details and update CRM records systematically.
• Collaborate with supervisors to meet daily performance and quality benchmarks.
• Follow strict company policies and international communication guidelines.

• Mandatory experience of 1.5 to 4 years in an International Voice Process or BPO.
• Exceptional verbal communication skills in English are a must.
• Proven ability to handle high call volumes while maintaining problem-solving efficiency.
• Comfortable working in rotational shifts as per project requirements.
• Basic computer proficiency and familiarity with CRM software.

• Attractive salary package with a 40% to 80% hike on your current CTC.
• Direct exposure to global clients and international business standards.
• Excellent career growth paths within the fast-paced BPO industry.
• Work in a professional, supportive, and high-energy environment.

This is a Work From Office role with limited seats available for experienced candidates.