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Customer Support Executive - Domestic Voice

💰 Salary: ₹15,000 - ₹19,000 Monthly

Key Skills:
Customer Support Domestic Voice Communication Skills BPO Problem Solving Relationship Management Call Handling

📍 Location: Kolkata, WB

Industry: Services

Job Type: Full Time

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Job Summary:

Join Teleperformance as a Customer Support Specialist to handle domestic voice operations and resolve customer queries efficiently.

Roles & Responsibilities:
  • Interact with customers over the phone to address and resolve order-related queries.
  • Manage dynamic situations during calls using quick presence of mind.
  • Maintain professionalism and handle pressure under adverse or high-volume situations.
  • Ensure high levels of customer satisfaction through effective communication.
Requirements:
  • Good verbal communication skills in English and local languages.
  • Educational qualification: Undergraduates are welcome to apply.
  • Open to both fresher and experienced candidates.
  • Comfortable with rotational night shifts and rotational week-offs.
Perks & Benefits:
  • Fixed monthly CTC of 19,000 for both freshers and experienced staff.
  • 6 rotational week-offs provided per month.
  • Cab drop facility available during odd hours for safety and convenience.
  • Work with a globally recognized BPO brand.
Additional Information:
  • Location: Kolkata (Candidates must be residing in Kolkata).
  • Application: Share updated CV via WhatsApp or Email.

Company Name: Teleperformance

Website: teleperformance.com

👤 Contact Person: Aditya Deb

📞 Phone / WhatsApp: +91 97172 08182

📩 Email for Applications: [email protected]

PIN Code: 700001

Posted:

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