Customer Support Executive (Non-Voice/Back-End)

Join our dynamic team to provide high-quality human intelligence services for leading US-based websites. If you have a sharp eye for detail and excellent written English, this is a fantastic opportunity to build your career in a premium back-end support role with full corporate benefits.

• Provide email and live chat support to resolve customer enquiries for international clients.
• Review and moderate user-generated content to maintain website standards.
• Perform accurate data entry tasks and manage back-end documentation.
• Utilize email management tools and software to track and resolve issues efficiently.
• Handle multiple tasks simultaneously in a fast-paced 24/7 operational environment.
• Ensure all customer interactions reflect high standards of professionalism and clarity.

• Graduates from any stream with 02 years of experience are welcome to apply.
• Excellent written and verbal English communication skills are mandatory.
• Strong computer knowledge and familiarity with social media platforms.
• Age must be between 21 and 30 years as per company policy.
• Ability to work in 3 rotational shifts (Morning, Afternoon, and Night).
• Must be highly attentive to detail and capable of working from the Gurugram office.

• Comprehensive social security including Provident Fund (PF) and ESI.
• Attractive yearly bonus and Gratuity as per company norms.
• Additional Night Shift allowance for late-night rotations.
• Professional health insurance coverage.
• Opportunity to work with global US-based web platforms.

This is a 100% work-from-office role with 24/7 rotational shift cycles.