Admission Sales
Relationship Management
CRM
Telecalling
Customer Service
Lead Qualification
Interpersonal Skills
📍 Location: Gurgaon, HR (Capital Business Park, Sector 48, Sohna Road)
Industry: Education
Job Type: Full Time
Job Summary:
Join Footprints Education as an earnest Relationship Executive to nurture mutually beneficial connections with parents and clients. You will play a key role in understanding their needs and advising them on our premium early education offerings.
Roles & Responsibilities:
Handle incoming inquiries using Footprints systems to address all parental concerns. Communicate effective value propositions to highlight the organization s unique benefits. Proactively call system-assigned leads to pre-qualify them based on location and interests. Document all lead information accurately in the internal system following telecalls. Schedule follow-up calls to assess prospect interest and encourage center visits. Conduct post-visit follow-ups to convert prospects into successful admissions. Provide timely responses to all incoming calls and WhatsApp messages daily. Complete all assigned follow-ups as per defined business workflows and requirements.
Requirements:
Any Graduate with 1 to 2 years of experience in sales or relationship management. Strong written and verbal communication skills with a focus on active listening. Proficiency in computer operations and exposure to CRM or Dialer systems. Excellent interpersonal and problem-solving skills to handle parent queries. High attention to detail and knowledge of educational programs.
Perks & Benefits:
Provident Fund (PF) Opportunity to work with a leading brand in early childhood education Professional work environment in a prime business park Rotational shifts providing work-life balance
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