Customer Support Associate - Voice & Blended

Looking for dynamic professionals to join our elite Customer Support team for Voice and Blended processes. If you possess top-notch communication skills and a passion for resolving client queries with a smile, this is the perfect career move for you.

• Manage customer queries effectively through both voice and blended communication channels.
• Maintain high standards of service quality while ensuring timely resolution of issues.
• Coordinate with stakeholders to provide end-to-end support and enhance client satisfaction.
• Handle rotational shift duties with a focus on productivity and process excellence.

• Minimum 2 years of solid experience in Voice or Blended customer support processes.
• Graduate degree is mandatory for this role; undergraduates will not be considered.
• Exceptional English communication skills with the ability to handle diverse clients.
• Clean professional record with absolutely no history of absconding from previous roles.

• Competitive salary package reaching up to 7 LPA based on experience.
• Standard 5-day work week providing a healthy professional balance.
• Two rotational weekly offs to ensure adequate rest and personal time.
• Virtual interview process for a quick and hassle-free onboarding experience.

Candidates must be comfortable working in a rotational shift environment. Immediate joiners or those with short notice periods will be given preference.