☑ Kolkata (WB) ☑ Full Time

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International Chat Support Executive (Billing)

💰 Salary: ₹28,000 - ₹35,000 Monthly

Key Skills:
Chat Support International BPO Billing Upselling Customer Service CRM Written English

📍 Location: Kolkata, WB (DLF IT Park)

Industry: IT

Job Type: Full Time

Job Summary:

Join British Telecom's captive unit to handle premium international clients via chat, focusing on billing solutions and strategic upselling.

Roles & Responsibilities:
  • Provide high-quality chat support for international billing queries
  • Execute upselling strategies to enhance customer value
  • Maintain strict adherence to SLA and quality compliance
  • Document all customer interactions accurately in the CRM system
Requirements:
  • Graduates or Undergraduates with a professional approach
  • Minimum 6 months of experience in international chat processes
  • Excellent written English communication and typing skills
  • Flexibility to work in rotational shifts and rotational offs
Perks & Benefits:
  • Competitive in-hand salary up to ₹35,000
  • Work with a global Fortune 500 captive unit
  • 5-day work week with 2 rotational off days
  • Professional growth opportunities in the telecom industry
Additional Information:
  • Immediate joiners are highly preferred
  • Walk-in interviews scheduled for Thursday
  • Specific experience in international chat is mandatory

Company Name: British Telecom

👤 Contact Person: Shrestha Trivedi

WhatsApp Only (No Calls): +919939524217

PIN Code: 700156

Posted:

Valid:

👁 18

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