Technical Support
English Communication
CRM
Troubleshooting
IT Operations
International Voice Process
📍 Location: Hyderabad, TS (Abdullapurmet)
Industry: IT
Job Type: Full Time
🏠 Work From Home
Job Summary:
Join Votiko Solutions as a Technical Support Executive to provide world-class assistance to our international clientele. We are looking for IT-savvy professionals who can resolve technical queries via calls, emails, and chat while enjoying the comfort of working from home.
Roles & Responsibilities:
Manage both inbound and outbound customer interactions with a focus on technical resolution.
Troubleshoot and resolve service-related issues for international customers promptly.
Maintain accurate CRM records and documentation for every customer interaction.
Ensure high levels of customer satisfaction by delivering quality technical support.
Requirements:
Minimum 1 to 3 years of experience in technical support or IT background is mandatory.
Excellent English communication skills are essential for handling international clients.
Must be comfortable working in a dedicated night shift schedule.
Bachelors degree in IT, Engineering, or a related field is preferred.
Perks & Benefits:
Attractive salary package ranging from ₹30,000 to ₹70,000 plus performance incentives.
Full-time role with a convenient 5-day work week and 100% Work From Home setup.
Professional growth in the Telecom and Network Implementation sector.
⚠️ JOB SAFETY ADVISORY
Real companies in India NEVER ask for money.
If asked for Registration or Processing fees, it is a SCAM.
Stop all contact and report them immediately.
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