Technical Support Engineer (Remote Night Shift)
💰 Salary: ₹30,000 - ₹70,000 per month
Key Skills:
Technical Support
English Communication
CRM
Troubleshooting
IT Operations
International Voice Process
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Job Summary: Join Votiko Solutions as a Technical Support Executive to provide world-class assistance to our international clientele. We are looking for IT-savvy professionals who can resolve technical queries via calls, emails, and chat while enjoying the comfort of working from home. Roles & Responsibilities: - Manage both inbound and outbound customer interactions with a focus on technical resolution.
- Troubleshoot and resolve service-related issues for international customers promptly.
- Maintain accurate CRM records and documentation for every customer interaction.
- Ensure high levels of customer satisfaction by delivering quality technical support.
Requirements: - Minimum 1 to 3 years of experience in technical support or IT background is mandatory.
- Excellent English communication skills are essential for handling international clients.
- Must be comfortable working in a dedicated night shift schedule.
- Bachelors degree in IT, Engineering, or a related field is preferred.
Perks & Benefits: - Attractive salary package ranging from ₹30,000 to ₹70,000 plus performance incentives.
- Full-time role with a convenient 5-day work week and 100% Work From Home setup.
- Professional growth in the Telecom and Network Implementation sector.
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Company Name: Votiko Solutions
Status: Recruitment closed
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