Technical Support
Customer Service
Troubleshooting
Communication Skills
Problem Solving
📍 Location: Bangalore, KA
Industry: IT
Job Type: Full Time
🌱 Fresher Jobs
🏠 Work From Home
Radicle Manpower Solution is hiring a Customer Support Engineer to provide technical assistance to our clients. This role is perfect for professionals with excellent communication skills looking for a stable career in Bengaluru.
Roles & Responsibilities:
Respond to customer queries via phone, email, and chat in a timely manner.
Diagnose and troubleshoot technical issues related to software or services.
Escalate unresolved issues to appropriate internal teams or senior engineers.
Maintain accurate logs of customer interactions and technical resolutions.
Requirements:
Strong verbal and written communication skills in English are mandatory.
Basic understanding of computer systems, software, and networking.
Ability to explain technical concepts to non-technical users clearly.
Problem-solving mindset and customer-oriented approach.
Perks & Benefits:
Annual Salary: ₹3,50,000.
Health Insurance and Provident Fund (PF).
Internet reimbursement for remote work activities.
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