Customer Support
International Client Handling
Email Writing
Chat Support
BPO
Multitasking
MS Office
📍 Location: Mumbai (601, Vihan Commercial Complex, Walbhat Road, Next to Jawaharnagar Phatak, Sonawala Industry Estate)
Industry: Services
Job Type: Full Time
🌱 Fresher Jobs
Join Crest Creations as a Customer Service Executive to manage international client communications. You will handle inquiries, coordinate project workflows, and ensure high-quality service during night shifts.
Roles & Responsibilities:
Manage professional client communication via email, voice calls, and chat support.
Coordinate seamlessly with design and production teams to ensure timely project delivery.
Build and maintain strong relationships with international clients by providing accurate updates.
Resolve customer issues, complaints, and service inquiries efficiently.
Maintain detailed communication records and manage order follow-ups.
Collaborate with operations teams to ensure smooth workflow and high customer satisfaction.
Requirements:
Excellent verbal and written English communication skills are mandatory.
1–3 years of experience in BPO, customer support, or the service industry.
Proficiency in MS Office, email handling, and general communication tools.
Strong problem-solving, multitasking, and time management abilities.
Must be comfortable working in a full-time night shift (6:00 PM – 4:00 AM).
Freshers with strong communication skills are encouraged to apply.
Perks & Benefits:
Fixed shift schedule (Monday to Friday).
Paid time off benefits.
Opportunity to work in a fast-paced, international service environment.
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