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E-commerce Operations Executive Jaipur

💰 Salary: ₹15,000 - ₹30,000 per month

Key Skills:
E-commerce Operations Logistics Order Fulfillment MS Excel Customer Support Courier Management

📍 Location: Jaipur (Vidyadhar Nagar/Murlipura)

Industry: Retail

Job Type: Full Time

Experience: from 6 months

Mikromoon Creations, a growing D2C women's ethnic wear brand in Jaipur, is seeking an organized and detail-driven E-commerce Operations Executive. You will oversee daily order fulfillment, logistics coordination, and post-dispatch operations to ensure a seamless customer experience.

Roles & Responsibilities:
  • Manage end-to-end order processing, including label generation and courier coordination.
  • Supervise packing accuracy and ensure SKU verification for every shipment.
  • Conduct COD confirmation calls and manage customer queries via WhatsApp/phone.
  • Monitor and resolve Non-Delivery Reports (NDR) effectively.
  • Process exchange and return orders while maintaining accurate daily records in Excel.
Requirements:
  • Hands-on experience with e-commerce order management and courier aggregator platforms.
  • Proficiency in MS Excel (trackers, structured data entry, basic formulas).
  • Clear spoken Hindi and functional written English skills.
  • Prior experience in e-commerce operations or logistics is preferred.
  • Must be a resident of Jaipur, preferably near Vidyadhar Nagar/Murlipura.
Perks & Benefits:
  • Competitive monthly salary of ₹15,000 - ₹30,000.
  • Paid time off and paid sick time.
  • Leave encashment benefits.

Company Name: Mikromoon Creations

WhatsApp Only (No Calls): +91 99297 50250

PIN Code: 302039

Posted:

Valid:

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