SQL
Programmatic Advertising
AdTech
DSP
SSP
JIRA
Technical Support
Data Analysis
Troubleshooting
📍 Location: Pune
Industry: IT
Job Type: Full Time
Experience: from 5 years
🏠 Work From Home
DeepIntent is looking for a Senior Platform Support Analyst in Pune to handle escalated technical issues. Join a leading healthcare advertising team and work hands-on with Engineering and Product teams to drive better patient outcomes through data.
Roles & Responsibilities:
Troubleshoot platform applications, providing triage, resolution, or technical recommendations.
Write complex SQL queries for data analysis, reporting, and platform health monitoring.
Manage incoming technical requests via JIRA, Slack, and email from internal and external stakeholders.
Coordinate with Engineering and Product teams to resolve escalated production issues and bugs.
Provide root-cause analyses to Product Management to guide the product roadmap.
Assist in functional and technical documentation and participate in product feedback sessions.
Requirements:
5+ years of experience in a technical support role within a customer-facing environment.
At least 1 year of experience in Programmatic or Digital Advertising (AdTech).
Advanced proficiency in SQL, including writing and understanding complex queries.
Knowledge of DSPs, SSPs, Ad Exchanges, Ad Servers, and verification tools.
Strong problem-solving skills and ability to explain technical concepts to non-technical users.
Availability to work in the EST time zone.
Perks & Benefits:
Competitive base salary plus performance-based bonus.
Comprehensive medical insurance and wellness allowance.
Hybrid-friendly culture with flexible work options.
Professional development reimbursement and career growth support.
WiFi and internet stipends plus paid holidays.
Additional Information:
Candidate must be comfortable working independently and in a global team model.
Strong understanding of digital advertising campaign workflows is essential.
⚠️ JOB SAFETY ADVISORY
Real companies in India NEVER ask for money.
If asked for Registration or Processing fees, it is a SCAM.
Stop all contact and report them immediately.
Emergys is seeking an experienced SAP ABAP Developer to join our cross-functional team in Pune. You will be responsible for S/4HANA technical development, including...
AB2 Consulting, Inc is hiring an experienced SSIS Developer for enterprise-level BI projects. This hybrid role in Pune offers the opportunity to lead solution design and...
Join Wiley as a Data Privacy Coordinator to support our global data protection program. You will focus on operational privacy activities, managing data subject rights,...
Join Mindtech Services as a Blockchain Developer in our Pune office. We are seeking passionate technologists to build innovative decentralized solutions and smart...
Lead a high-performing AI/ML team at CS TECH Ai to deliver cutting-edge solutions from end-to-end. We are looking for a visionary leader to mentor engineers and drive...
Lead a high-impact AI/ML team at CS TECH Ai, focusing on end-to-end project management and scalable deep learning solutions. This role offers the opportunity to define...
Svitla Systems is seeking a Lead Data Steward to drive high-quality data solutions for a major international IT staffing project. You will develop a deep understanding...
S&P Global Market Intelligence is looking for a Manager to lead the Accessibility Engineering team in Gurugram. You will drive comprehensive accessibility strategies,...
Integs Cloud is seeking an experienced Zoho Senior Developer to design and implement scalable SaaS solutions. This is a high-impact role for a proactive developer ready...
Tech Sprinters is looking for a creative Web Developer to join our growing team in Shimla. If you have experience in PHP frameworks and a passion for crafting...
RSM US India is looking for a Microsoft Dynamics 365 Customer Engagement (CE) Manager to lead complex implementations in Gurugram. This role is a perfect blend of...
Svitla Systems is looking for a skilled Product Manager to drive subscription management and revenue operations. You will work on high-impact projects at the...