Trend Micro
Apex One
Deep Security
EDR
XDR
Server Security
Endpoint Security
L2 Support
Malware Handling
📍 Location: Mumbai
Industry: IT
Job Type: Full Time
Experience: from 3 years
Join Eventus Techsol as a Senior Security Engineer focusing on Customer Success and critical infrastructure support. We are looking for an L2 specialist with hands-on expertise in Trend Micro products and data center security.
Roles & Responsibilities:
Implementation and L2 support for Trend Micro products including Apex One, Deep Security, and EDR/XDR.
Conduct technical demos and onsite Proof of Value (PoC) for core security products.
Manage critical security infrastructure and handle technical escalations.
Respond to security incidents and malware outbreaks in collaboration with the IR team.
Prepare comprehensive daily, weekly, and monthly activity reports for stakeholders.
Requirements:
BE/B.Tech in IT, Engineering, MCA, or M.Tech degree.
3+ years of professional experience in Customer Success or Security Engineering.
Minimum 1 year of experience specifically with Trend Micro security suite.
Proven ability to handle malware outbreaks and security documentation.
Strong self-driven initiative and willingness to travel for onsite POCs.
Perks & Benefits:
Opportunity to work with enterprise-grade security products.
Professional growth through constant learning and technology updates.
Collaborative environment with an expert IR (Incident Response) team.
Additional Information:
Department: Customer Success.
Reporting: Timely updates to all internal and external stakeholders.
Location: Based in Navi Mumbai with local travel requirements.
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