Customer Support Associate - International BPO
💰 Salary: ₹18,000 - ₹45,000 per month | 2.1 - 5.4 LPA
Key Skills:
Customer Service
International BPO
Voice Process
Non-Voice Process
Communication Skills
Problem Solving
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Job Summary: Looking for dynamic folks to join our international BPO team for high-growth Voice and Non-voice roles. This is a brilliant chance to kickstart your career with a premium brand offering lucrative incentives and full transport support. Grab this opportunity to work in a world-class environment with excellent work-life balance. Roles & Responsibilities: - Managing international customer queries through voice and electronic channels professionally.
- Ensuring high-quality resolution and customer satisfaction as per global standards.
- Maintaining accurate documentation of customer interactions in the CRM system.
- Collaborating with the team to meet daily performance targets and service levels.
Requirements: - Excellent verbal and written communication skills in English are mandatory.
- Comfortable working in rotational shifts including night graveyard shifts.
- Basic computer knowledge and ability to multitask during live interactions.
- Immediate joiners or candidates with short notice periods are preferred.
Perks & Benefits: - Attractive performance-based incentives over and above fixed salary.
- Free both-side cab facility for hassle-free commuting.
- 5 days working week with 2 rotational weekly offs.
- Comprehensive training and professional growth opportunities.
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Company Name: Sterlite Technologies Limited
Status: Recruitment closed
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