Documentum
OpenText
Java
AWS
REST API
ITIL
Application Support
Windows Server
📍 Location: Pan-India
Industry: IT
Job Type: Full Time
Experience: from 3 years
🏠 Work From Home
FPT Software is hiring a skilled Application Support Specialist to handle 2nd/3rd level support for enterprise applications based on OpenText Documentum. You will play a crucial role in incident resolution, log analysis, and system troubleshooting in a global IT environment.
Roles & Responsibilities:
Analyze and resolve incidents and service requests for Documentum-based applications.
Perform root cause analysis and coordinate with internal development and infrastructure teams.
Monitor system health and troubleshoot integration issues (REST APIs, SOAP, SAP connectors).
Manage user access, permissions, and complex workflows.
Document all incident findings and resolution steps thoroughly.
Requirements:
3+ years of professional experience in application support.
Proficiency in OpenText Documentum (Webtop, D2 Client, Repositories).
Understanding of backend (Java, REST/SOAP) and frontend (Angular, Node.js) technologies.
Experience with AWS cloud infrastructure and Windows Server environments.
Strong analytical skills for log analysis and IT service management ticketing systems.
Perks & Benefits:
Competitive salary package based on skills and expertise.
Opportunity for international project exposure and overseas work.
Health insurance and comprehensive benefits package.
One-month salary signing bonus upon successful completion of probation.
Access to Udemy accounts and continuous professional development.
⚠️ JOB SAFETY ADVISORY
Real companies in India NEVER ask for money.
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