International BPO
Customer Service
Voice Support
Excellent English
Sales
Collections
Email Support
Chat Process
📍 Location: Mumbai
Industry: Services
Job Type: Full Time
🌱 Fresher Jobs
Job Summary:
Join a leading International BPO team to deliver exceptional customer service and sales support across voice, email, and chat processes. We offer a dynamic work environment with shifts available for both freshers and experienced professionals looking to build a career in global operations.
Roles & Responsibilities:
Handle international customer queries and concerns through voice, email, or chat channels with professionalism. Manage customer service, sales, or collection processes as per project requirements and targets. Maintain high quality of communication and documentation for every customer interaction. Coordinate with team leads to ensure operational efficiency during day or night shifts.
Requirements:
Excellent communication skills in English are mandatory for international processes. Qualification of HSC (Higher Secondary Certificate) or Graduation in any stream. Open to both Freshers and candidates with relevant BPO experience. Flexibility to work in shifts, including night shifts, based on eligibility and availability.
Perks & Benefits:
Attractive monthly incentives and overtime pay based on performance. Comprehensive health insurance coverage and Provident Fund (PF) benefits. Commuter assistance and transport facilities provided for employees.
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