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Job Summary: Are you looking to elevate your career with a premier BPO role in the heart of the tech hub? We are seeking dynamic professionals for our Voice and Non-Voice processes to deliver world-class service to international clients. This is a brilliant chance to join a fast-paced environment and showcase your linguistic prowess. Roles & Responsibilities: - Handle diverse customer queries through voice and digital channels with utmost professionalism.
- Maintain high-quality standards in every interaction to ensure maximum client satisfaction.
- Work effectively within rotational shifts to support global business operations.
- Document customer interactions accurately in the internal tracking system.
Requirements: - Candidate must possess a minimum of 1 year experience in the BPO industry.
- Prior exposure to International or Voice processes is highly preferred.
- Excellent verbal and written English communication skills are mandatory.
- Strong customer-centric approach and a professional attitude are required.
Perks & Benefits: - Competitive salary package based on industry standards.
- Opportunity to work in a prestigious business park environment.
- Career growth pathways within the global BPO sector.
- Exposure to international business communication and processes.
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